Communication and Social Skills

Communication and Social Skills

Description

Dysfunctional communication among employees creates misunderstandings and misinterpretations, making difficult their harmonious cooperation and contributing to a negative working climate which inevitably affects their personal lives. This situation has a negative impact on the collaboration of the business with its customers and the overall efficiency and effectiveness of the employees.

Learning socials skills, helps to develop behavior compatible with the culture of each business. However, this is not always sufficient given the fact that the operational management of difficult situations in which communication among employees is reeled, is mainly ensured by creating a climate of trust and security among the employees.

The identity of the experiential psychoeducational seminar by Morfogenesis

At Morfogenesis, the experience, the knowledge and the tools we have, allow us to utilize the dynamics of the group of participants and focus on:

Learning communication and social skills on an individual level,
In self-observation, in the discreet identification and awareness of each participant in the seminar of any personal issues that prevent him to communicate functionally and effectively with the other executives
In the elaboration of each way by which the communication among the executives affects the dynamics among them and between associates – clients, as well as
To strengthen the employees’ empathy so as to perceive and manage in a functional way any stressful situations in which the communications is dysfunctional or ineffective.

Each member participating in the seminar, recognizes and identifies the mechanisms that prevent him from effective communication, illuminates the way in which communications affects his working relationships and strengthens his empathy so as to be able to perceive and manage in a functional way situations in which communication is difficult.

Target audience

The seminar concerns executives at all levels of business organization. The communication and social skills of both executives and employees are a prerequisite for efficient and effective cooperation and also for achieving the business’s objectives.